Frequently Asked Questions

There are four options to pay your Assessments, below:

1. Payments by check should be made out to "Four Turnberry Place" and mailed to:

   Four Turnberry Place
   c/o Pinnacle Community Association Management
   PO Box 94347
   Las Vegas, NV 89193

2. Download the ACH form (Automated Clearing House form). For your convenience, we recommend that you set up your account for an automatic recurring payment withdrawal from your checking account. To sign up, you will need to complete the attached ACH enrollment form and mail it along with a copy of a voided check to the address above or scan the form and check and email them to assistant@fourturnberryplace.com. An ACH form will allow the Association to electronically debit your account for your monthly Assessment. This will be debited from your account between the 5th and the 10th of each month. It usually takes one cycle to set up the automatic withdrawal. As of September 2023, a $2.00 fee will be charged to the account holder per transaction. This is not a fee charged by Pinnacle Community Association Management or the Association.

3. Complete the Homeowner Access Portal Form to register for the online portal platform. Within 7-10 business days of our office receiving your completed form, you will receive an invitation from "Tops One." The email will contain instructions on how to set up your password for the owner access portal where you can view your account ledger, important notices, and submit payments online. Please return the completed form via email to Jade@pcamLV.com or fax it to 702-405-3311.

4. Online payments can be made by using either a credit card or e-check. Should you choose the credit card option, there will be a 3% bank-imposed service charge. Please note that the Association does not receive any compensation for this service. E-checks are processed at no cost to the homeowner. To access this service, please use the following steps:

   1. Log onto https://propertypay.firstcitizens.com/. When the page loads, it will say "Property Pay."

   2. Property Pay is user friendly and provides guides on how to make a one-time payment and schedule reoccurring payments with the corresponding links available. You may call for additional assistance at 866-800-4656 or email at ServiceC-PropertyPay@cit.com.

   3. For both options, you will need the following information:

      1. Management Co. ID: 2061 – Pinnacle Community Association Management will auto populate if entered correctly.

      2. Association ID: FTP – Four Turnberry Place CA will auto populate if entered correctly.

      3. Association Account #: (Your account number is your Unit #)

   4. For e-checks you will need your bank routing number and bank account number. Those numbers are found at the bottom of your check.

   5. For credit cards you simply need to fill in the type of credit card. CIT accepts MasterCard, American Express, Visa and Discover. Please note that the maximum you may charge to your credit card is $3,000.00. For credit card payments, the 3% service charge automatically applies.

Your monthly assessments cover maintenance of the common areas of the Association. Utilities covered by the Association include water, gas, refuse disposal services, landscape maintenance, and insurance for the common areas. Your assessments also include your required membership in the Turnberry Place Master Association. Among the covered amenities are 24-hour Valet, Front Desk services and Fitness Room (6:00 AM - 9:00 PM). Limousine service is also offered through the Master Association.

The Homeowner's Association has comprehensive and general public liability coverage for accidents and occurrences on or about the common property. The Association is not responsible for and does not maintain insurance for the interior of units or for each owner's private possessions. You are responsible for the insurance coverage for the interior of your unit. We highly recommend that each owner purchase his or her own property coverage policy. Please see an insurance agent and ask them about an HO-6 Policy.

The inside of the unit is the responsibility of the homeowner.

The maintenance staff of the Association maintains the common areas. The only time that staff is authorized to do anything in the unit is if it is an issue related to fire, water, and/or gas leaks.

If you have items in your unit that require maintenance (electrical, plumbing, heating and air conditioning, etc.) you will need to contact a licensed and insured contractor to perform the work for you. There is a list of requirements that a contractor must meet before arriving at the tower. To obtain a list of Contractor Requirements, or a list of contractors that have already met the requirements, contact the Management Office. Should you notice anything in the common area that appears to need attention, please notify the Front Desk.

It is important that you notify the Management Office at least 2 weeks prior to your move, to reserve the Service Elevator. At that time, you will need to provide the Management Office with the name of the moving company. The moving company is required to submit a copy of their business license, General Liability Insurance ($1,000,000 minimum), Auto Insurance, and Worker's Compensation certificate with Four Turnberry Place named as Certificate holder. It is a good idea to have a representative of the moving company do a walk-through with you if they have not been to the Tower before. This will ensure that they are prepared and that all of your furnishings will fit in the Service Elevator and hallways of our Tower. Please be sure to re-confirm your move date with the Management Office at least 1 week prior to your move.